NOTE: Devices and software are constantly evolving—the screen images and icon you see here are for reference only.

Setting up your phone

For optimal functionality of your new device, please use the pre-installed SIM card.

Optional: Insert a microSD™ card (sold separately).
If you have a microSD card, open the SIM/microSD card tray and insert the card into the tray with the gold contacts facing down.

Step 1. Charging your phone 

SAMSUNG SM A037UZKPVZW Galaxy A03s Smartphone - Charging your phone

Before turning on your phone, charge it fully.
Insert the small end of the USB cable into the phone. Insert the larger end into the charger and plug it into an outlet.
WARNING: Use only charging devices and batteries that are approved by Samsung.
Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty and may cause damage.

Wall charger & headphones sold separately; use only Samsung-approved chargers & cables. To avoid injury or damage to your device, don’t use incompatible, worn, or damaged batteries, chargers, or cables. For more information see www.sams

Step 2. Turning your phone on/off

To turn your phone on, press and hold the Side key.
NOTE: The first time you turn on your phone, you will need to activate it.
See the Activate your phone guide included in the box.
To turn your phone off, press and hold the Side key and follow the onscreen instructions.
Locking/unlocking your screen
To turn on your screen, press the Side key. Then swipe up on the screen to unlock it.
To turn off your screen and prevent accidental key presses, press the Side key.

Using your phone

Touch screen tips
Use touch gestures to move around the screen, open menus, select items, zoom in and out of web pages, and more.

There are several touch gestures recognized by your phone:

  • Swipe—Swipe by quickly sliding your finger in any direction.
  • Drag—Drag by touching an item and moving it to a new position.
  • Double-tap—Double-tap to zoom in/out on a web page or picture.
  • Multi-touch—Pinch or spread your thumb and index finger to zoom in or out.

Home Screen
Customize the Home screen layout and features.

  • SAMSUNG SM A136UZKZAIO Galaxy A13 5G Smartphone - icon>SAMSUNG SM A037UZKPVZW Galaxy A03s Smartphone - iconFrom the Home screen, swipe up for Apps > Settings > Display

Verizon Cloud
Verizon Cloud offers secure online storage to back up your contacts and sync them with your other cloud-connected devices.

To learn more, go to

Making a call 

  1. SAMSUNG SM A136UZKZAIO Galaxy A13 5G Smartphone - icon 9From the Home screen, tap the Phone icon.
  2. Enter the number you want to call, or the first letters of the contact’s name, and select the contact.
  3. SAMSUNG SM A037UZKPVZW Galaxy A03s Smartphone - icon 2Tap the Call icon to place the call.

Receiving a call

  • SAMSUNG SM A136UZKZAIO Galaxy A13 5G Smartphone - icon 10Drag to answer an incoming call.
  • SAMSUNG SM A037UZKPVZW Galaxy A03s Smartphone - icon 3Drag to reject and route the call to your voicemail.
  • SAMSUNG SM A037UZKPVZW Galaxy A03s Smartphone - icon 3Tap to end a call.

Setting up voice mail

  1. Dial *86 .
  2. When you hear a greeting, press # to interrupt.
  3. Follow the setup instructions.

Checking voice mail
From your phone:

  1.  Dial *86.
  2. Follow the instructions.

From other phones:

  1. Dial your wireless number.
  2. When you hear the greeting, press # to interrupt.
  3. Follow the instructions.

NOTE: Voice mailboxes not set up within 45 days will be canceled.
Your voice mailbox is not password protected until you create a password by following the setup tutorial. Voice mail may not be available in some areas. Follow the setup instructions to password protect your Verizon voice mailbox. Verizon Wireless is not responsible for missed messages or deletions of messages from your voice mailbox, even if you have saved them.

Services and features

Calling features

  • Domestic Long Distance
  • Caller ID
  • Call Waiting
  • 3-Way Calling
  • Call Forwarding

Text messaging*

  1. SAMSUNG SM A136UZKZAIO Galaxy A13 5G Smartphone - icon 13SAMSUNG SM A136UZKZAIO Galaxy A13 5G Smartphone - icon 12From the Home screen, tap Messages > Compose.
  2. Enter the recipient name or number and tap the entry to add.
  3. Tap Enter a message and enter your message or touch and hold SAMSUNG SM A136UZKZAIO Galaxy A13 5G Smartphone - icon 4 to record an audio message.
    • Tap SAMSUNG SM A136UZKZAIO Galaxy A13 5G Smartphone - icon 35to add an image from the Gallery, capture an image or record a video.
    • TapSAMSUNG SM A136UZKZAIO Galaxy A13 5G Smartphone - icon 8 to add an attachment.
  4. TapSAMSUNG SM A136UZKZAIO Galaxy A13 5G Smartphone - icon 19 to send your message.

For pricing details please visit

Apps and more
Play it up with music, ringtones, wallpapers, apps, and games.
Keep up with Twitter™ and Facebook. We’ve got apps that help you do it all. Data charges may apply.

Installing apps
SAMSUNG SM A037UZKPVZW Galaxy A03s Smartphone - icon 4Download apps from Galaxy Store or Google Play Store.
For more information about Google Play Store, visit
For more information about Galaxy Apps, visit

Web browsing
SAMSUNG SM A037UZKPVZW Galaxy A03s Smartphone - icon 5From the home screen, tap Chrome.

International services

Keep in touch with family or friends while at home and abroad with our Prepaid International plans.

Take your domestic talk, text, and data allowances with you for a low daily rate. You’re only charged on the days you use your wireless plan abroad.

For additional details, including rates, visit

Location-based services
This phone can determine its location, which is useful for services such as navigation, shopping, and weather. For your safety, it’s defaulted to acquire your location only when you dial 911. To use Location-based services, from the home screen, swipe up, tap Settings > Location and then tap the ON/OFF switch to turn it on.

Support and more

SAMSUNG SM A037UZKPVZW Galaxy A03s Smartphone - icon 9

SAMSUNG SM A136UZKZAIO Galaxy A13 5G Smartphone - icon 2The Help app gives you tips and other information on how to use your phone, including:
SAMSUNG SM A136UZKZAIO Galaxy A13 5G Smartphone - icon 27Taking photos
SAMSUNG SM A037UZKPVZW Galaxy A03s Smartphone - icon 7 Accessibility settings
SAMSUNG SM A037UZKPVZW Galaxy A03s Smartphone - icon 8From your computer, visit
Customer service
Call 800.922.0204
SAMSUNG SM A037UZKPVZW Galaxy A03s Smartphone - icon 10Download a User Guide from

Important customer information

The services described in this brochure are only for your personal use.
They are subject to the Customer Agreement, your Calling Plan, the Verizon Wireless Privacy Principles, and Internet Privacy Policy (both of which can be viewed at, and the following terms and conditions, as applicable. You agree to comply with all applicable laws, rules, regulations, and policies when using these services. In addition to your rights under the Customer Agreement, we may terminate or modify all services upon notice. Verizon Wireless is not responsible for third-party content you encounter using these services, including any possible defamation, obscenity, or profanity. Content, content pricing, service functionality, and menu order may change without notice. Unless otherwise indicated, data sessions will terminate after 30 seconds of inactivity.

Device recycling program
For information visit
Warranty replacements
If you’re having a problem with your wireless device, just contact
Verizon toll-free at 866.406.5154 from another phone.

Using Real-time text (RTT) or TTY
Real-time text (RTT) is a feature that can make it easier for customers to carry on a live conversation through text (or text and simultaneous voice) during a call, with each text character transmitted immediately as it is typed. Unlike TTY, there’s no need for a separate device. The person you are calling must have either RTT or TTY enabled on their device for the text capability to work. If your device instead uses TTY (Text Telephony) and TDD (Telecommunications Device for the Deaf) technology that allows similar text-based communications by telephone, you must have a TTY-compatible phone and be in the TTY mode to place or receive calls.

For additional information, visit the Verizon Accessibility Resource Center at

Hearing aid compatibility information
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

© 2022 Samsung Electronics America, Inc. Samsung & Samsung Galaxy have registered trademarks of Samsung Electronics Co., Ltd. Other company and product names mentioned herein may be trademarks of their respective owners. Screen images simulated. The appearance of the device may vary. The images shown are for reference only. If you use a screen protector, make sure it allows for use of touch screen features.

Documents / Resources

SAMSUNG SM-A037UZKPVZW Galaxy A03s Smartphone [pdf] User Manual
SM-A037UZKPVZW, Galaxy A03s Smartphone

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