SAMSUNG QH43R 43 inch UHD Signage User Guide

Checking the Components

Contact the vendor where you purchased the product if any components are missing. Components may differ in different locations.

  • Quick Setup Guide
  • Regulatory guide
  • Batteries (AAA x 2) (Not available in some locations)
  • RS232C adapter
  • Wall Mount Adapter x 4
  • Warranty card (Not available in some locations)
  • Power cord
  •  Remote Control
  • HOLDER-CABLE
    (Supported models: QH65R, QH75R)

Ports

SAMSUNG QH43R 43 inch UHD Signage- Ports
  1. Connect to a USB memory device.
    * The USB ports on the product accept a maximum constant current of 1.0A. If the maximum value is exceeded, USB ports may not work.
  2. Connects to MDC using a LAN cable. (10/100 Mbps)
  3. Connects to MDC using an RS232C adapter.
  4. DVI IN: Connects to a source device using a DVI cable or HDMI-DVI cable.
    MAGIC INFO IN: Connects to a network box using DP-DVI cable to use Magicinfo.
  5. Connects to a source device using an HDMI cable or HDMI-DVI cable.
  6. Connects to a source device using an HDMI cable or HDMI-DVI cable.
    Connects to another product using an HDMI cable.
  7. Connects to a PC using a DP cable.
  8. Connects to another product using an HDMI cable.
  9.  Connect to a USB memory device.
    * The USB ports on the product accept a maximum constant current of 0.5A. If the maximum value is exceeded, USB ports may not work.
  10. Receives sound from a source device via an audio cable.
  11. Outputs sound to an audio device via an audio cable.
  12. Connects to an external IR cable that receives signals from the remote control.
  13. Connects to multiple products using a serial cable.
    * The serial cable is not provided with the product. Contact your vendor for purchase.

Connecting and Using a Source Device

SAMSUNG QH43R 43 inch UHD Signage- Connecting to a PC
SAMSUNG QH43R 43 inch UHD Signage- Video Device
SAMSUNG QH43R 43 inch UHD Signage- Connecting to MDC

Parts

SAMSUNG QH43R 43 inch UHD Signage- Parts

  1. Remote sensor
    Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.
    * Using other display devices in the same space as the remote control of this product can cause the other displadevices to be inadvertently controlled.
  2. Power indicator
  3. Power button
    Turns the product on or off.

Troubleshooting Guide

IssuesSolutions
The screen keeps switching on and off.Check that the cable between the product and the PC is connected correctly.
No Signal is displayed on the screenCheck that the product is connected correctly with a cable.
Check that the source device connected to the product is powered on.
Depending on the type of external device, the screen may not display properly. In this case, connect it with the HDMI Hot Plug function turned On.
Not Optimum Mode is displayed.This message is displayed when a signal from the graphics card exceeds the product’s maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product specifications.
Dolby - logo
Hevc Advance logo

Covered by Patents at patentlist.hevcadvance.com 

Model NameQH43RQH49RQH5OR
PanelSize43 CLASS
(42.5 inches /1079 cm)
49 CLASS
(48.5 inches /123.2 cm)
50 CLASS
(49.5 inches /125.7 cm)
Display area941.184 mm (H) x
529.416 mm (V)
1073.78 mm (H) x
604.0 mm (V)
1095.84 mm (H) x
616.41 mm (V)
Model NameQH55RQH65RQH75R
PanelSize55 CLASS
(54.6 inches /138.7 cm)
65 CLASS
(64.5 inches /1639 cm)
75 CLASS
(74.5 inches /189.3 cm)
Display area1209.6 mm (H) x
680.4 mm (V)
142848 mm (H) x
803.52 mm (V)
1650.24 mm (H) x
928.26 mm (V)
Power SupplyAC100-240V- 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.
Environmental
considerations
OperatingTemperature: 32 °F -104 °F (0 °C – 40 °C)
Humidity:10% – 80%, non-condensing
StorageTemperature: -4 °F -113 °F (-20 °C – 45 °C)
Humidity: 5% – 95%, non-condensing

* This device is a Class B digital apparatus.
* For detailed device specifications, visit the Samsung Electronics website.

Wall Mount Kit Specifications

Q Model Name0 C0 Standard Screw0 QuantitySAMSUNG QH43R 43 inch UHD Signage- Wall Mount
QH43R QH49R
QH5OR QH55R
QH65R QH75R
30-32 mm
3.0-3.2 cm
M84

Warning! Important Safety Instructions

Please read the appropriate section that corresponds to the marking on your Samsung product before attempting to install the product.

CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER-SERVICEABLE PARTS INSIDE.  REFER ALL SERVICING TO QUALIFIED PERSONNEL.

ShockThis symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
WarningThis symbol indicates that this product has included important literature concerning operation and maintenance.
  • If your equipment uses an AC adapter:
    Warning amd Read– Only use the AC adapter with your product by Samsung.
    – Do not use the power cord with other products.
  • Do not install this equipment in a confined space such as a case or similar.
  • The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. The slots and openings must never be blocked or covered.
  • The product should be located away from heat sources such as radiators, heat registers, or other products that produce heat.
  • Do not place a vessel containing water (vases etc.) on this apparatus, as this can result in a risk of fire or electric shock.
    (Apparatus shall not be exposed to dripping or splashing)
  • The apparatus must be connected to an earthed MAINS socket-outlet (Class l Equipment only). Or Use only a properly grounded plug and receptacle (Class l Equipment only).
  • To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains plug shall be readily operable.
  • As long as this unit is connected to the AC wall outlet, it is not disconnected from the AC power source even if you turn off this unit by POWER.
  • [ USA ] State of California Proposition 65 Warning
    WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov

Documents / Resources

SAMSUNG QH43R 43 inch UHD Signage [pdf] User Guide
QH43R, QH49R, QH50R, QH55R, QH65R, QH75R, 43 inch UHD Signage

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