• The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
  • Recommended hours of use per day of this product is under 16 hours. If the product is used for longer than 16 hours a day, the warranty may be void.
  • Download the user manual from the website for further details.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

Contents hide

1 Checking the Components

2 Assembling the display and the Connection Box

3 Connector Ports

4 Connecting and Using a Source Device

5 Connecting to a PC/video device

6 Connecting the LAN Cable

7 Installing EFT Terminal

8 Wall mount kit specifications

8.1 Kiosk Home menu

8.2 Installing or uninstalling the Kiosk app


8.4 Specifications

9 Documents / Resources

9.1 References

9.2 Related Manuals / Resources

Checking the Components

  • Display: Quick setup guide / Warranty card (Not available in some locations) / Regulatory guide / Power cord / RS232C(IN) adapter
  • Connection box: Power strip / OCM cable / Screw(M4, L12) x 7  /Screw(M3, L5) x 11 / Screw(M3, L8) x 2 / Sheet cover x 2 / EFT Terminal cover holder / EFT Terminal holder guide
    • Contact the vendor where you purchased the product if any components are missing.
    • Components may differ in different locations.
    • The Kiosk stand is not provided. You must separately purchase and install the stand.

Assembling the display and the Connection Box

  1. Connection Box
  2. Connection Box
    Connection Box
  3. Connection Box
  4. Connection Box
  5. Connection Box
  6. Connection Box
  7. Connection Box
  8. Connection Box
  9. Dimension

CAUTION: Connect the power cable after completing the assembling process.

CAUTION: Use the provided power strip only. Retail power strips cannot be
assembled to the Connection Box, and the safety is not guaranteed.

CAUTION: The power cable must be disconnected when you connect the

Tighten the screws on the bottom of the Connection Box to prevent tip-over.

C (mm)Thread sizeQuantity
13 (Min.) ~ 15 (Max.)M54

Connector Ports

Connector Ports
RS232C1  LAN iconConnects to MDC using an RS232C adapter.
TOUCH TOUCHConnects to a PC using a USB cable (for TOUCH ) to enable touch functions.
HDMILAN iconConnects to a source device using an HDMI cable.
LAN TOUCHConnects to MDC and the Internet using a LAN cable
USB1(5V 1.0A) usb iconConnect to a USB memory device.
ONE CONNECTConnects the display and the Connection Box using an OCM cable.

Connecting and Using a Source Device

To connect a PC or other source device, you must have an HDMI cable or a
USB cable (for TOUCH ) connected to the display before assembling it to the Connection Box.

Connecting to a PC/video device

computer device

Connect a USB cable (for TOUCH ) before connecting to a PC

Connecting the LAN Cable

LAN Cable

Use Cat7(*STP Type) cable for the connection. (10/100 Mbps)
Shielded Twist Pair

Installing EFT Terminal

  • P400 (Verifone)
    P400 (Verifone)
  • Lane 3000 (Ingenico)
  • Lane 5000 (Ingenico)

Wall mount kit specifications

wall mount installation

Disassemble the rear cover of the Connection Box, remove the sheets covering the VESA holes by pressing them with a pen from the inner side of the rear cover, and then install the wall-mount bracket.

ModelVESA screw hole specs (A * B) (mm)C (mm)Thread sizeQuantity 
KM24A200 x 2007.0 (Min.) ~ 9.0 (Max.)M64

Kiosk Home menu

Home menu
  • When you turn on the product without the Kiosk app installed, the home menu appears.
  • To display the home menu when the Kiosk app or external device (connected with an HDMI cable) screen is running on the display, tap and hold one of the display’s four corners to open the simple menu, and then tap the Home button.
Kiosk AppRun the installed Kiosk app.If the Kiosk app has not been installed, the App Management screen will appear for the Kiosk app installation.
App ManagementYou can install or delete the Kiosk App and check the app installation information.
PeripheralsYou can check the information of the devices connected to the USB and serial ports
Clone ProductYou can export settings on the product to an external storage device or import settings from an external storage device
Network StatusYou can check the current network status
On/Off TimerYou can set the On Timer or Off Timer to automatically turn on or off the product at the desired time.
All SettingsYou can access the OSD menu to adjust functions and settings of the product.

Installing or uninstalling the Kiosk app

To install or uninstall the Kiosk app, tap App Management on the home menu and select the following menu.

Installing the Kiosk app 

You can install the app from a web server or a USB memory device.

  • If you are re-installing the Kiosk app, you must delete the installed app first.
  • Install from Web Server
    Select the company that provides the app, or enter the address of the web server where you can download the app.
    • If you are entering the address of the web server, you must enter the address where you can download the install file and the update domain
  • Install from USB Device Select to run the install file of the Kiosk app stored in the USB memory device.

Uninstalling the Kiosk app

You can uninstall the installed Kiosk app. Select Uninstall Kiosk App.

In case you re-install the app, select Keep to keep the previous data, or Delete to delete all data.


Country/AreaCustomer Care Centre
U.S.A1-800-SAMSUNG (726-7864)
BOLIVIA800107 260
BRAZIL0800 555 0000 4004-0000 (Capitals e
CHILE800 726 786
COLOMBIABogota en el 60012 72Sin  01 8000 112 112 Y #726
COSTA RICA00-800-1-SAMSUNG (726-7864)
ECUADOR1-800-SAMSUN (72-6786)
EL SALVADOR8000-SAMSUNG (726-7864)
JAMAICA1-800-SAMSUNG (726-7864)
NICARAGUA0 01-80 0-5 07 7267
PUERTO RICO1-800-682-3180


Model NameKM24A
PanelSize24 CLASS (23.8 inches / 60.4 cm)
Display area527.04 mm (H) x 296.46 mm (V)
Power SupplyAC100-240V~ 50/60HzRefer to the label at the back of the product as the standard voltage can vary in different countries
Environmental considerationsOperatingTemperature: 32 ˚F – 104 ˚F (0 ˚C – 40 ˚C) Humidity: 10% – 80%, non-condensing
StorageTemperature: -4 ˚F – 113 ˚F (-20 ˚C – 45 ˚C) Humidity: 10% – 90%, non-condensing

This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

For detailed device specifications, visit the Samsung website.

Documents / Resources

SAMSUNG KM24A 24″ Full HD Interactive Touch Display [pdf] User Guide
KM24A, 24 Full HD Interactive Touch Display

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