Samsung Care

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Pick the time and place and a team member will meet you to set up, troubleshoot, repair, or replace your product. Visit to enroll.
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Visit or download the Samsung Members app

SAMSUNG Galaxy S20 Ultra 5G Smartphone - Samsung Members

Contact us

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Get Support
Call 1.800.SAMSUNG for support
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Learn more

SAMSUNG Galaxy S20 Ultra 5G Smartphone - Learn more

About your phone

SAMSUNG Galaxy S20 Ultra 5G Smartphone - About your phone
SAMSUNG Galaxy S20 Ultra 5G Smartphone - About your phone 1

Insert a SIM/microSD card

  1. Use the tool to open the SIM card tray.
  2. Place the SIM card and optional microSD™ card (sold separately) into the tray with the gold contacts facing down.

Samsung account

Get the most out of your phone, by setting up your Samsung account.
You can sign in to an existing Samsung account, create an account, or sign up with an existing Google account.
Once your account is set up, you can Set up your wallet with Samsung Pay
Set up repair calls
Back up your phone
Restore your phone and more
Accounts and backup
Add account
Samsung account

For more information

Don’t lose a thing

Whether you are coming from an iOS or Android platform, you can easily transfer your data with Smart Switch.
Back up your old phone
Back up your old phone using your favorite backup app.
Samsung Smart Switch

  1. From your new Galaxy device, tap Settings > Accounts and backup > Smart Switch.
  2. Tap Receive data.
  3. Tap Cable (Android) or Wireless (Android and iOS) and follow the prompts to connect your phones.
SAMSUNG Galaxy S20 Ultra 5G Smartphone - Accounts and backup


Tap Settings to customize your phone.

SAMSUNG Galaxy S20 Ultra 5G Smartphone - Customize

Essential apps

SAMSUNG Galaxy S20 Ultra 5G Smartphone - Essential apps

Samsung Pay
Introducing a better way to pay.
Samsung Pass
Say goodbye to forgotten passwords.
Google Duo
Simple, high-quality video calling for smartphones, tablets, computers, and smart displays.
Google Photos
Store and back up your photos and videos automatically to your Google Account with Google Photos™.
Google Drive
Store, share, and access your files from any device.

For more information
Google Duo:
Google Photos:
Google Drive:

Emergency Alerts

As a safety precaution, the local government sends alerts to phones in case of emergency situations. You can customize this feature.

  1. From the home screen, swipe up for apps.
  2. Tap Messages > Options > Settings > Emergency alert settings.
  3. Tap Emergency alerts to turn alerts on/off.
  4. You can also customize other features.

U.S. Cellular Customer Care
©2020 Samsung Electronics America, Inc.
Samsung and Galaxy S are both trademarks of Samsung Electronics Co., Ltd. Other company and product names mentioned herein may be trademarks of their respective owners. Screen images simulated. The appearance of the phone may vary. The images shown are for reference only.

Documents / Resources

SAMSUNG Galaxy S20 Ultra 5G Smartphone [pdf] User Guide
Galaxy S20 5G, Galaxy S20 5G, Galaxy S20 Ultra 5G, Galaxy S20 Ultra 5G Smartphone, Smartphone

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