About your phone

a close up of a speaker

Samsung account

Get the most out of your phone by setting up your Samsung account.
You can sign in to an existing Samsung account, create an account, or sign up with an existing Google account.
Once your account is set up, you can

Use Samsung Pay
Schedule repairs
Back up your phone
Restore your phone and more

Switching made simple

Whether you are coming from an iOS or Android platform, you can easily transfer your data with Smart Switch.

Back up your old phone
Back up your old phone using your favorite back-up app.

Samsung Smart Switch

1. From your new Galaxy device, tap Settings > Accounts and backup > Smart Switch.
2. Tap Receive data.
3. Select your old device type.
4. Tap Cable (Android) or Wireless (Android and iOS) and follow the prompts to connect your phones.

Customize

Tap Settings to personalize your phone

Essential apps


Introducing a better way to pay.


Say goodbye to forgotten passwords.


Simple, high quality video calling for smartphones, tablets, computers and smart displays


Store and back up your photos and videos automatically to your Google Account with Google Photos™.


Store, share and access your files from any device

Samsung Care

Samsung Premium Care

Pick the time and place and a team member will meet you to set up, troubleshoot, repair, or replace your product.

Visit Samsung.com/us/support/premium-care to enroll.

Get to know your product

Visit Samsung.com/us/support or
download the Samsung Members app

Contact us

Questions?
Visit us.community.samsung.com

Get Support
Call 1.800.SAMSUNG

Service locations
Find a service location near you at Samsung.com/us/support/service/locations

Learn more Learn more 

For more information
Google Duo: duo.google.com
Google Photos: support.google.com/photos
Google Drive: support.google.com/drive

1 Wireless voice, data and messaging services compatible with most major U.S. GSM and CDMA networks. Visit www.samsung.com for more information on your device. Support for certain features and services such as VoWiFi and Hotspot, vary by wireless service provider. See provider for compatibility details.

©2020 Samsung Electronics America, Inc. Samsung and Galaxy Note are both trademarks of Samsung Electronics Co., Ltd. Other company and product names mentioned herein may be trademarks of their respective owners. Screen images simulated. Appearance of phone may vary. Images shown are for reference only

Documents / Resources

SAMSUNG Galaxy Note 20 Ultra [pdf] User Guide
Galaxy Note 20 Ultra

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