Need support?

SAMSUNG Galaxy Buds2 - support

From your smartphone:
User manual
Samsung Care+

Get coverage for repairs and 24/7 dedicated support.
To learn more, visit Samsung.com/us/support/samsungcare-plus
Samsung Support
Get direct access to FAQs, tips and tricks, videos, and more.
Visit Samsung.com/us/support
Samsung Care – YouTube
Check out the latest support videos to help you with your
Samsung product.
Visit Youtube.com/samsungcare

Get to know your device

SAMSUNG Galaxy Buds2 - device

Get connected

SAMSUNG Galaxy Buds2 - Wearable

Download the Galaxy Wearable app
to connect your buds and smartphone.
Connect your buds
open the charging case to enter Bluetooth pairing mode.

SAMSUNG Galaxy Buds2 - buds

Terms and Conditions

Important legal information
Read this document before operating the mobile device, accessories, or software (defined collectively and individually as the “Product”) and keep it for future reference. This document contains important Terms and Conditions. Electronic acceptance, opening the packaging, use, or retention of the Product constitutes acceptance of these Terms and Conditions.
Arbitration Agreement – This Product is subject to a binding arbitration agreement between you and SAMSUNG ELECTRONICS AMERICA, INC. (“Samsung”). You can opt-out of the agreement within 30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864) and providing the applicable information.
The full Arbitration Agreement, Standard One-year Limited Warranty, End User License Agreement (EULA), and Health & Safety Information for your device are available online at www.samsung.com/us/support/legal/LGL01210804/

FCC ID and model number
This device has FCC ID: A3LSMR177L (Left ear) and A3LSMR177R (Right ear) and Model number: SM-R177.
SAR limit
Your device conforms to FCC standards that limit human exposure to RF (radio frequency) energy emitted by radio and telecommunications equipment. These standards prevent the sale of mobile devices that exceed a maximum exposure level (known as the Specific Absorption Rate, or SAR) of 1.6 W/kg (head and trunk)
Samsung mobile products and recycling
WARNING! Never dispose of batteries in a fire because they may explode. Do not disassemble, crush, puncture, heat, burn or reuse. For more recycling information, go to our website: www.samsung.com/recycling or call 1-800-SAMSUNG.

FCC Part 15 Information and Notices

This device complies with part 15 of the FCC Rules. Operation is subject to conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
For additional Health & Safety information, including Knox, Maintaining Dust & Water Resistance, Navigation, GPS, AGPS, and Wireless Emergency Alerts (WEA), see
English: www.samsung.com/us/support/legal/LGL01210804/
Spanish: www.samsung.com/us/support/legal/LGL01210886/

Samsung Electronics America, Inc. 85 Challenger Road
Ridgefield Park, New Jersey 07660 Phone: 1-800-SAMSUNG (726-7864)
Internet: www.samsung.com

WARNING!: Some users may experience skin irritation when using Galaxy Buds. This can be a result of extended use, forcefully inserting the earbuds or allergies. If you experience itchiness, redness, swelling or other irritation, stop using your Galaxy Buds and consult a medical provider.
Use only Samsung-approved charging devices and accessories. Using other accessories may void your warranty and may cause damage.
© 2021 Samsung Electronics America, Inc. Samsung & Samsung Galaxy have registered trademarks of Samsung Electronics Co., Ltd. Other company and product names mentioned herein may be trademarks of their respective owners. Screen images simulated. The appearance of the device may vary. The images shown are for reference only.

Documents / Resources

SAMSUNG Galaxy Buds2 [pdf] User Guide
Galaxy Buds2

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