SAMSUNG Galaxy A02s Smartphone User Guide

Samsung Care

Samsung Premium Care

Pick the time and place and a team member will meet you to set up, troubleshoot, repair, or replace your product. Visit to enroll.

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Get to know your product
Visit or download the Samsung Members app

Contact us
Visit for questions

Get Support
Call 1.800.SAMSUNG for support

Service locations
Find a service location near you at

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Learn more

Install your SIM card

  1. Locate the SIM card tray.
  2. Insert and push the SIM ejector pin into the hole on or beside the SIM card tray.
  3. Pull out the card tray.
  4. Insert the nano-SIM card in the tray with the gold contacts facing down.
    SAMSUNG Galaxy A02s Smartphone -figure 3
  5. Insert the card tray back into the slot.

This device can support a SIM card plus microSD card, or two SIM cards, however, dual SIM functionality is not available at launch and will require a software upgrade. For information about dual SIM support, visit microSD cards are sold separately

About your phone

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Use only Samsung-approved chargers and cables. To avoid injury or damage to your device, do not use incompatible, worn, or damaged batteries, chargers, or cables.

Samsung account

Get the most out of your phone with your Samsung account.
You can sign in to your Samsung account, create an account, or sign up with your Google account.
With your phone and your Samsung account, you can:

  • Schedule repairs
  • Back up your phone
  • Restore your phone and more
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For more information

Switching made simple

Whether you’re coming from an iOS or Android platform, you can easily transfer your data with Smart Switch.

Back up your old phone
Back up your old phone using your favorite backup app.

Samsung Smart Switch

  1. From your new Galaxy device, tap Settings > Accounts and backup > Smart Switch.
  2. Download Smart Switch and tap Receive data.
  3. Select your old device type and follow the prompts to connect your phones.

For more information
To download Smart Switch


From the Apps panel, tap Settings SAMSUNG Galaxy A02s Smartphone -iconto customize your phone.

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Essential apps

Galaxy Store
Download the latest games, with expert recommendations and personalized content.

Google Duo
Simple, high-quality video calling for smartphones, tablets, computers, and smart displays.

Google Photos
Store and back up your photos and videos.

Google Drive
Store, share, and access your files from any device.

For more information
Google Duo:
Google Photos:
Google Drive:

¹Wireless voice, data, and messaging services are compatible with most major U.S. GSM and CDMA networks. Visit for more information on your device. Support for certain features and services such as VoWiFi and hotspots vary by wireless service provider. See provider for
compatibility details.

©2021 Samsung Electronics Co., Ltd. Other company and product names mentioned
herein may be trademarks of their respective owners. Screen images simulated. The appearance
of the phone may vary. The images shown are for reference only. If you use a screen protector,
make sure it allows for use of touch-screen features.
Printed in Korea
SAMSUNG Galaxy A02s Smartphone -qr code

Documents / Resources

SAMSUNG Galaxy A02s Smartphone [pdf] User Guide
Galaxy A02s, Galaxy A12, Galaxy A02s Smartphone, Smartphone

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