Safety Information

important icon The installation of this appliance must be performed by a qualified technician or service company.

  • Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury and may also void the warranty on the installed product.
    Install a switch and circuit breaker dedicated to the air conditioner.
  • Failing to do so may result in electric shock or fire.
    Fix the outdoor unit firmly so that the electric part of the outdoor unit is not exposed.
  • Failing to do so may result in electric shock or fire, explosion, or problems with the product.

SAMSUNG AJ020RBNDEG Air conditioner - Icon Do not install this appliance near a heater, or inflammable material. Do not install this appliance in a humid, oily, or dusty location, in a location exposed to direct sunlight and water (rain drops). Do not install this appliance in a location where gas may leak.

  • This may result in electric shock or fire.
    Never install the outdoor unit in a location such as on a high external wall where it could fall.
  • If the outdoor unit falls, it may result in injury, death, or property damage.

This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• Failure to do so may result in electric shock, fire, an explosion, or other problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national codes.

 CAUTION
important icon Install your appliance on a level and hard floor that can support its weight.

  • Failing to do so may result in abnormal vibrations, noise, or problems with the product.
    Install the drain hose properly so that water is drained correctly.
  • Failing to do so may result in water overflowing and property damage.
    Avoid adding drains to waste pipes as odors may arise in the future.
    The product shall be stored in a room with no ignition sources (e.g. open flames, gas appliance, electric heater, etc.)
  • Note that the refrigerant has no odor.
    When installing the outdoor unit, make sure to connect the drain hose so that draining is performed correctly.
  • The water generated during the heating operation in the outdoor unit may overflow and result in property damage.
    In particular, in winter, if a block of ice falls, it may result in injury, death, or property damage.
    Do not install the product in a place where thermo-hygrostat is needed (such as server room, machinery room, computer room, etc.)
  • Those places do not provide guaranteed operation conditions for the product therefore performance can be poor in these places.

FOR POWER SUPPLY
WARNING
When the circuit breaker is damaged, contact your nearest service center.
SAMSUNG AJ020RBNDEG Air conditioner - Icon Do not pull or excessively bend the power line. Do not twist or tie the power line. Do not hook the power line over a metal object, place a heavy object on the power line,  insert the power line between objects, or push the power line into the space behind the appliance.

  • This may result in electric shock or fire.

 CAUTION
SAMSUNG AJ020RBNDEG Air conditioner - Icon 1 When not using the air conditioner for a long period of time or during a thunder/lightning storm, cut the power at the circuit breaker.

  • Failing to do so may result in electric shock or fire.

FOR USING
 WARNING

important icon If the appliance is flooded, please contact your nearest service center.

  • Failing to do so may result in electric shock or fire.

If the appliance generates a strange noise, a burning smell, or smoke,

Safety Information

unplugs the power plug immediately and contacts your nearest service center.

  • Failing to do so may result in electric shock or fire. In case of a malfunction, immediately stop the operation of the air conditioner and disconnect the entire power system. Then consult the authorized service personnel. In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power line. Do not touch the appliance or power line
  • Do not use a ventilating fan
  • A spark may result in an explosion or fire. To reinstall the air conditioner, please contact your nearest service center
  • Failing to do so may result in problems with the product, water leakage, electric shock, or fire.
  • A delivery service for the product is not provided. If you reinstall the product in another location, additional construction expenses and an installation fee will be charged.
  • Especially, when you wish to install the product in an unusual location such as in an industrial area or near the seaside where it is exposed to salt in the air, please contact your nearest service center.

 Do not touch the circuit breaker with wet hands.

  • This may result in electric shock. Do not turn the air conditioner off with the circuit breaker while it is operating.
  • Turning the air conditioner off and then on again with the circuit breaker may cause a spark and result in electric shock or fire. After unpacking the air conditioner, keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.
  • If a child places a bag over its head, it may result in suffocation. Do not touch the front panel with your hands or fingers during the heating operation.
  • This may result in electric shock or burns. Do not insert your fingers or foreign substances into the outlet when the air conditioner is operating or the front panel is closing.
  • Take special care that children do not injure themselves by inserting their fingers into the product.
    Do not insert your fingers or foreign substances into the air inlet/outlet of the air conditioner.
  • Take special care that children do not injure themselves by inserting their fingers into the product.
    Do not strike or pull the air conditioner with excessive force.
  • This may result in fire, injury, or problems with the product.
    Do not place an object near the outdoor unit that allows children to climb onto the machine.
  • This may result in children seriously injuring themselves.
    Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm people.
  • Since this may be dangerous due to a lack of oxygen, open a window at least once an hour.

SAMSUNG AJ020RBNDEG Air conditioner - Icon 1If any foreign substance such as water has entered the appliance, cut the power by unplugging the power plug and turning the circuit breaker off, and then contact your nearest service center.

  • Failing to do so may result in electric shock or fire.

SAMSUNG AJ020RBNDEG Air conditioner - Icon 2 Do not attempt to repair, disassemble, or modify the appliance yourself.

  • Do not use any fuse (such as copper, steel wire, etc.)other than the standard fuse.
  • Failing to do so may result in electric shock, fire, problems with the product, or injury.

 CAUTION
 Do not place objects or devices under the indoor unit.

  • Water dripping from the indoor unit may result in fire or property damage.
    Check that the installation frame of the outdoor unit is not broken at least once a year.
  • Failing to do so may result in injury, death or property damage.
    Max current is measured according to IEC standards for safety and current is measured according to ISO standards for energy efficiency. When the air conditioner does not operate properly for cooling or heating, there is a possibility of refrigerant leakage. If any leakage, stop operation, ventilate the room, and consult your dealer immediately for recharging refrigerant.
    The refrigerant is not harmful. However, if it comes in contact with fire, it may generate harmful gases and there is a risk of fire.
    During the transportation of the indoor unit, the pipelines shall be covered with brackets for protection. Do not move the product withholding the pipelines.
  • It may cause gas leakage.
    Do not install the product in a ship or a vehicle (such as a campervan).
  • Salt, vibration or another environmental factor may cause the product malfunction, electric shock or fire.
     Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) 
    on the appliance.
    • This may result in electric shock, fire, problems with the product, or injury.
    Do not operate the appliance with wet hands.
  • This may result in electric shock.
    Do not spray volatile material such as insecticide onto the surface of the appliance.
  • As well as being harmful to humans, it may also result in electric shock, fire or problems with the product.
    Do not drink the water from the air conditioner.
  • The water may be harmful to humans.
    Do not apply a strong impact to the remote controller and do not disassemble the remote controller.  Do not touch the pipes connected with the product.
  • This may result in burns or injury.
    Do not cut or burn the refrigerant container or pipings.
    Do not point the air directly to the fireplace or heater.
    Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or for any other unusual purposes.
  • This may result in property damage.
    Avoid directly exposing humans, animals or plants to the airflow from the air conditioner for long periods of time.
  • This may result in harm to humans, animals or plants.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
SAMSUNG AJ020RBNDEG Air conditioner - Icon For use in Europe: This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

WARNING
Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner, alcohol or acetone to clean the appliance.

  • This may result in discoloration, deformation, damage, electric shock or fire.
    Before cleaning or performing maintenance, unplug the air conditioner from the wall socket and wait until the fan stops.
  • Failing to do so may result in electric shock or fire.

 CAUTION
important icon Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp edges.

  • To avoid cutting your fingers, wear thick cotton gloves when cleaning it.
  • This should be done by a qualified technician please contact your installer or service center.

SAMSUNG AJ020RBNDEG Air conditioner - Icon Do not clean the inside of the air conditioner by yourself.

  • For cleaning inside the appliance, contact your nearest service centre.
  •  When cleaning the internal filter, refer to the descriptions in the ‘Cleaning and Maintaining’ section.
  • Failure to do may result in damage, electric shock or fire.
  • Make sure to prevent any injury from sharp edges of the surface when handling the heat exchanger.

Indoor Unit Overview

SAMSUNG AJ020RBNDEG Air conditioner - Fig

The indoor unit and its display may look slightly different from the illustration shown below, depending on the model and the panel type.

SAMSUNG AJ020RBNDEG Air conditioner - Fig 1

01 Display

02 Air flow blade/Air outlet (inside) / Wind-Free panel
(You can use the Wind-Free Cooling function when the Cool, Dry, or Fan mode is running.)
(Refer to the remote control manual for product operation.)
03 Air intake
04 Air filter (under the grille)

Operation Features

Operating temperature and humidity
When using the air conditioner follow the operating temperature and humidity ranges.

ModeOutdoor
temperature
Indoor
temperature
Indoor
humidity
If out of conditions
Cool
mode
Depending on the outdoor unit
specifications
16˚C to 32˚C80% or lessCondensation may occur on the indoor unit with the risk to have other water blow off or drop on the floor.
Heat
mode
27˚C or lessInternal protection triggers and the air conditioner will stop.
Dry
mode
18˚C to 32˚CCondensation may occur on the indoor unit with the risk to have ither water blow off or drop on the floor.

CAUTION

  • If you use the air conditioner at a relative humidity above 80%, it may cause a formation of condensation and a leakage of water on the floor.
  • The standardized temperature for heating is 7˚C. If the outdoor temperature drops to 0˚C or below, the heating capacity can be reduced depending on the temperature conditions. If the cooling operation is used at over 32˚C (indoor temperature), it does not cool at its full capacity.
  • If the indoor unit is out of the operating temperature and humidity range, the safety device may operate and the air conditioner may stop.

Cleaning and Maintaining

SAMSUNG AJ020RBNDEG Air conditioner - Fig 2

Before cleaning the indoor unit, be sure to turn off the auxiliary power switch.
Cleaning the indoor unit exterior

Wipe the surface of the unit with a slightly wet or dry cloth when needed. Wipe off the dirt of odd-shaped areas by using a soft brush.
CAUTION

  • Do not use alkaline detergent, sulphuric acid, hydrochloric acid, or organic solvents (such as thinner, kerosene, and acetone) to clean the surfaces.
  • Do not attach any stickers on the surfaces because this may cause damage.
  • When you clean the heat exchanger on the indoor unit, you need to disassemble the indoor unit. Therefore, you must contact the local service center for help.
SAMSUNG AJ020RBNDEG Air conditioner - Fig 3

Cleaning the outdoor unit heat exchanger

CAUTION

  • The heat exchanger of the outdoor unit has sharp edges. Take care when cleaning its surface.

NOTE

  • If it is difficult to clean the heat exchanger of the outdoor unit, contact the local service center.

Cleaning the air filter
CAUTION

  •  Be sure to hold the grille with a hand to prevent dropping from the opening of the front grille.
  1.  Detaching the air filter Push down the hooks at each side of the front grille to open the grille.
    SAMSUNG AJ020RBNDEG Air conditioner - Fig 4 NOTE
    • The hooks are located on both sides of the front grill with the Samsung logo.
    Pull out the air filter from the indoor unit
    SAMSUNG AJ020RBNDEG Air conditioner - Fig 5
  2. Cleaning the air filter
    SAMSUNG AJ020RBNDEG Air conditioner - Fig 6Clean the air filter with a vacuum cleaner or soft brush. If dust is too heavy, then rinse it with running water and dry it in a ventilated area.
     CAUTION
    Do not scrub the air filter with a brush or other cleaning utensils. This may damage the filter.
     NOTE
    • If the air filter dries in a humid area, it may produce offensive odors. Clean it again and dry it in a well-ventilated area.
    • The cleaning period may differ depending on the usage and environmental conditions, so clean the air filter every week if the indoor unit is in a dusty area.
  3.  Reassembling the air filter
    SAMSUNG AJ020RBNDEG Air conditioner - Fig 7CAUTION
    • If the indoor unit is used without the air filter, the indoor unit may be damaged due to dust.
  4. Resetting the air filter (Wired remote control is an optional item)
    SAMSUNG AJ020RBNDEG Air conditioner - Fig 8After cleaning and reassembling the air filter, be sure to reset the filter-cleaning reminder as follows:
    • Indoor unit with the wired remote control: Press the Filter Reset button.
    • Indoor unit with the wireless remote control: Press the Options button → < or > → (Filter Reset) Blinking → press the SET button.
    NOTE
    • The filter reset indicator blinks when the air filter should be cleaned.
    • If the angle of the airflow blade is changed by opening the front grille for installation or maintenance of the indoor unit, be sure to turn it off and then on the auxiliary switch before operating the indoor unit again. If not, the angle of the airflow blade may be changed and the blades may not be closed after turning off the indoor unit.

Periodical maintenance

UnitMaintenance itemIntervalRequires qualified
technicians
Indoor
unit
Clean the air filter.At least once a month
Clean the condensate drain pan.Once a yearReg u i red
Clean up the heat exchange.Once a yearRequired
Clean the condensate drain pipe.Once every 4 monthsRequired
Replace the remote control batteries.At least once a year
Outdoor
unit
Clean the heat exchanger on the outside of the unit.Once every 4 monthsRequired
Clean the heat exchanger on the inside of the unit.Once a yearRequired
Clean the electric components with jets of air.Once a yearRequired
Verify that all the electric components are firmly tightened.Once a yearRequired
Clean the fan.Once a yearRequired
Verify that the fan assemblies are firmly tightened.Once a yearRequired
Clean the condensate drain pan.Once a yearRequired

Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expense.

ProblemSolution
The air conditioner makes a bubbling sound.• A bubbling sound may be heard when the refrigerant is circulating through the  compressor. Let the air conditioner operate in a selected mode.• When you press  the Power button on the remote control, noise may be heard from the drain pump inside the air conditioner.
Water is dripping from the air flow blades.• Check if the air conditioner has been cooling for an extended period of time  with the air flow blades pointed downwards. Condensation may generate due to the difference in temperature.
Remote control is not working.• Check if your batteries are depleted.
• Make sure batteries are correctly installed.
• Make sure nothing is blocking your remote control sensor.
• Check that there are strong lighting apparatus near the air conditioner.
Strong light which comes from fluorescent bulbs or neon signs may interrupt the electric waves.
The air conditioner does not turn on or off with the wired remote control.• Check if you set the wired remote control for group control.
The wired remote control does not operate.• Check if the TEST indicator is displayed on the wired remote control. If so,
turn off the unit and switch off the circuit breaker. Call your nearest contact center.
The indicators of• Press the Power button on the remote control to turn the unit off and
the digital display flashes.switch the circuit breaker off. Then, switch it on again

Information about refrigerant

Important information: regulation regarding the refrigerant used
This product contains fluorinated greenhouse gases. Do not vent gases into the atmosphere.
 CAUTION
If the system contains 5 tCO2 e or more of fluorinated greenhouse gases, it must be checked for leakage at least once every 12 months, according to regulation No. 517/2014.  his activity must be covered by qualified personnel only. In the case of the situation above, the installer (or authorized erson with responsibility for final check) must provide a  maintenance book, with all the information recorded, according to REGULATION (EU) No. 517/2014 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 16 April 2014 on fluorinated greenhouse gases.
This indoor unit can be connected to an R-32 or R-410A outdoor unit.

Refrigenat typeGWP value
R-32675
R-410A2088

• GWP: Global Warming Potential
• Calculating tCO2e: kg x GWP/1000
QUESTIONS OR COMMENTS?

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Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
MASiMO W1 Smart Watch - icon 14(Applicable in countries with separate collection systems) This marking on the product, accessories, or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their suppliers and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
For information on Samsung’s environmental commitments and product-specific regulatory obligations, e.g. REACH,
WEEE, Batteries, visit: samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html

SAMSUNG AJ020RBNDEG Air conditioner - Icon 7

Suzhou SAMSUNG ELECTRONICS CO., LTD.
501, Suhong East Road Suzhou City, Jiangsu, China
Suzhou SAMSUNG ELECTRONICS CO., LTD. Export.
218, Jiepu Road, Industry Park, Suzhou, Jiangsu ,China
Samsung Electronics
Service Department
PO Box 12987, Blackrock, Co Dublin Ireland or
Blackbushe Business Park, Yateley, GU46 6GG UKThis appliance is filled with R-32.

Documents / Resources

SAMSUNG AJ020RBNDEG Air conditioner [pdf] User Manual
AJ020RBNDEG Air conditioner, AJ020RBNDEG, Air conditioner

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