Optimize the battery

From the home screen, swipe up for Apps, and then tap Settings > Device care.

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What’s in the box

  • Samsung Galaxy A12
  •  SIM card
  •  SIM Ejector Pin
  •  Fast Charging Wall Charger
  •  USB-C Cable
  •  Let’s get started guide
  •  Terms and Conditions

Useful apps:

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myAT&T
Manage your account, track your usage, review and pay your bill, and update your data plan service.

AT&T ProTech
Have a question, call or chat with a live AT&T ProTech support expert.

AT&T Smart Wi-Fi
Find and auto-connect to available hotspots.

Device Help
Get easy to understand solutions & device-troubleshooting help

HBO Max
Stream the HBO you love, together with more great TV and movies, plus new Max Originals you can’t wait to see.

Compatible device and subscription may be required Data and messaging rates may apply. Restrictions and limitations may apply. For more app information, go to https://att.com/shop/apps

Find more information

Manage your account with myAT&T

  •  On your phone: Swipe up for Apps, and then tap the AT&T folder > myAT&T.
  •  On the web: att.com/myATT Compatible device and online account required. Data and messaging rates may apply for download and app usage

Need more help?

  •  On your phone: Swipe up for Apps, and then tap AT&T folder > Device Help.
  •  On the web: att.com/DeviceHowTo

Give us a call:

  • 611 from any AT&T wireless phone
  •  800.331.0500 or prepaid 800.901.9878

Device Protection
Remember to protect your device against loss, theft and damage. Learn more at att.com/protectyourdevice

Samsung Care

Your new phone

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Need more help?
Swipe up for Apps > AT&T folder > Device Help
The rear cover and battery are not removable. Do not attempt to remove.

Easily adjust settings

Settings menu
From the home screen, swipe up for Apps, and then tap Settings.

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Quick settings
Drag the Status bar down to display the Notification panel. In addition to notifications, the Notification panel also provides quick access to device functions such as Settings, Search, and Wi-Fi.

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Capture life’s moments
Take a picture
From the home screen, tap Camera PHOTO.

  • Pinch the display to zoom in or out.
  • Tap to take a photo.
  • Tap to take selfies
  • Swipe left and select MORE for shooting modes.

Record a video
From the home screen, tap Camera VIDEO.

  •  Tap to start recording.
  •  Tap to capture a picture while recording.
  •  Tap to pause recording.
  •  Tap to end recording.

Share a picture or video:

  1. After taking the picture, tap the image viewer at the bottom left of the screen.
  2.  Select the photo you want to share and then tap Share.
  3.  Select the desired option to share your photo and follow the prompts.

How to replace the SIM Remove SIM/microSD tray

  • Use the tool to open the SIM/microSD™ card tray.

Insert SIM/microSD card
Place the SIM card and optional microSD card (sold separately) into the tray with the gold contacts facing down.

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Turn on your new phone:
Press and hold the Side key until the device turns on.

Call family & friends
Make a call

  1.  From the home screen, tap Phone.
  2. Place a call using one of the following:
    Keypad: Displays the keypad, and enters a phone number.
    Recent: Select from call history.
    Contacts: Select from the address book.
  3. Tap  to make a voice call or to make a video call.
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Check Voicemail:

  1.  From the home screen, tap Phone
  2.  Tap Voicemail.

Visual Voicemail:

  1.  From the home screen, swipe up for Apps, and then tap Visual Voicemail.
  2. Select a message to play.

Surf & stream in no time
Connect to Wi-Fi

  1.  From the home screen, swipe up for Apps, and then tap Settings > Connections > Wi-Fi.
  2.  Tap the Wi-Fi slider to turn it on.
  3. Tap a network, enter a password if required, then tap Connect.
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Use Bluetooth:

  1. From the home screen, swipe up for Apps, and then tap Settings > Connections > Bluetooth.
  2. Tap the Bluetooth slider to turn it on.
  3. Tap the field next to your device name to make it visible for pairing.
  4.  Tap a device from the list to initiate pairing
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Documents / Resources

SAMSUNG A48368 Galaxy A12 Smartphone [pdf] User Manual
A48368, Galaxy A12 Smartphone

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