Checking the Components 

  1. Quick Setup Guide.
  2. Warranty card (Not available in some locations).
  3. Regulatory guide.
  4. Power cord.
  5. Batteries (AAA x 2) (Not available in some locations).
  6. Remote Control
  7. RS232C(IN) adapter.
  8. HOLDER-CABLE (Supported models: QB65R, QB75R, QB85R).
  9. Holder-Ring x 4 (Supported models: QB43R, QB49R, QB50R, QB55R, QB65R, QB75R).
    Contact the vendor where you purchased the product if any components are missing. Components may differ in different locations.

Parts

  1. Remote sensor
    Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.
    *Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
  2. Power indicator
  3. Power button
    Turns the product on or off.
Diagram
Diagram

Troubleshooting Guide

IssuesSolutions
The screen keeps switching on and off.Check that the cable between the product and the PC is connected correctly
The screen keeps switching on and off.Check that the product is connected correctly with a cable.
Check that the source device connected to the product is powered on.

Specifications

 Model NameQB43RQB49RQB50RQB55R
  Panel Size43 CLASS(42.5 inches / 107.9 cm)49 CLASS(48.5 inches / 123.2 cm)50 CLASS(49.5 inches / 125.7 cm)55 CLASS(54.6 inches / 138.7 cm)
 Display area941.184 mm (H) x529.416 mm (V)1073.78 mm (H) x604.0 mm (V)1095.84 mm (H) x616.41 mm (V)1209.6 mm (H) x680.4 mm (V)
 Model NameQB65RQB75RQB85R
 PanelSize65 CLASS (64.5 inches / 163.9 cm)75 CLASS (74.5 inches / 189.3 cm)85 CLASS (84.5 inches / 21C4.7 cm)
Display area1428.48 mm (H) x 803.52 mm (V)1650.24 mm (H) x 928.26 mm (V)1872.0 mm (H) x 1053.0 mm (V)
  Power SupplyAC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.
  Environmental considerations OperatingTemperature: 0 °C – 40 °C (32 °F – 104 °F) Humidity: 10% – 80%, non-condensing
StorageTemperature: -20 °C – 45 °C (-4 °F – 113 °F) Humidity: 5% – 95%, non-condensing
  • This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. (Supported models: QB85R) This device is a Class B digital apparatus. (Supported models: QB43R, QB49R, QB50R, QB55R, QB65R, QB75R)
  • For detailed device specifications, visit the Samsung website.
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The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Connecting and Using a Source Device 

CPU Icon

Connecting to a PC 

  • HDMI IN 1 (ARC), HDMI IN 2
    Source Device
  • DVI/MAGICINFO IN
    Source Device
  • DVI/HDMI AUDIO IN
    Source Device
  • HDMI IN 1 (ARC), HDMI IN 2
    Source Device
  • DVI/HDMI AUDIO IN
    Source Device
Source Device

Connecting to a Video Device 

  • Connecting to a Video Device
    Source Device
  • DVI/HDMI AUDIO IN
    Source Device
  • HDMI IN 1 (ARC), HDMI IN 2
    Source Device
Source Device

Connecting to an Audio System 

  • AUDIO OUT
    Source Device
Source Device

Connecting the LAN Cable

  • RJ45
    Source Device
    Use Cat7(*STP Type) cable for the connection. (10/100 Mbps) *Shielded Twist Pair
Source Device

Connecting to MDC

MDC Diagram
MDC Diagram
MDC Diagram
MDC Diagram
MDC Diagram

For details on how to use the MDC programmer, refer to Help after installing the programme. The MDC programmer is available on the website.

Contact SAMSUNG WORLD WIDE

Country/AreaCustomer Care Centre
ALBANIA045 620 202
AUSTRIA0800 72 67 864 (0800-SAMSUNG)
BELGIUM02-201-24-18
BOSNIA055 233 999
BULGARIA*3000 Цена на един градски разговор 0800 111 31 Безплатен за всички оператори
CROATIA072 726 786
CYPRUS8009 4000 only from landline, toll free
 CZECH800 – SAMSUNG (800-726786)
Samsung Electronics Czech and Slovak, s.r.o. V Parku 2323/14, 148 00 – Praha 4
DENMARK707 019 70
ESTONIA800-7267
FINLAND030-6227 515
FRANCE01 48 63 00 00
Country/AreaCustomer Care Centre
GERMANY06196 77 555 77
GREECE80111-SAMSUNG (80111 726 7864) only from land line (+30) 210 6897691 from mobile and land line
HUNGARY0680SAMSUNG (0680-726-7864)
IRELAND (EIRE)0818 717100
ITALIA800-SAMSUNG (800.7267864)
KOSOVO0800 10 10 1
LATVIA8000-7267
LITHUANIA8-800-77777
LUXEMBURG261 03 710
MONTENEGRO020 405 888
NETHERLANDS088 90 90 100
NORTH MACEDONIA023 207 777
NORWAY21629099
POLAND801-172-678* lub +48 22 607-93-33*
* (opłata według taryfy operatora)
Country/AreaCustomer Care Centre
PORTUGAL808 207 267
  ROMANIA*8000 (apel in retea)
08008-726-78-64 (08008-SAMSUNG) Apel GRATUIT Atenţie: Dacă efectuaţi apelul din reţeaua Digi (RCS/RDS), vă rugăm să ne contactaţi formând numărul Telverde fără ultimele două cifre, astfel: 0800872678.
SERBIA011 321 6899
SLOVAKIA0800 – SAMSUNG (0800-726 786)
SLOVENIA080 697 267 (brezplačna številka)
SPAIN91 175 00 15
SWEDEN0771 726 786
SWITZERLAND0800 726 786
TURKEY444 77 11
UK0333 000 0333

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Recommended hours of use per day of this product is under 16 hours. If the product is used for longer than 16 hours a day, the warranty may be void.
The colour and the appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance.
Download the user manual from the website for further details

http://www.samaung.com/displaysolution
Web site:http://www.samsung.com

Documents / Resources

SAMSUNG 4K UHD Signage [pdf] User Guide
4K UHD Signage, QB43R, QB49R, QB50R, QB55R, QB65R, QB75R, QB85R

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