My Symphony™ All-In-One Vacuum and Steam Mop/My PowerFresh Vac & Steam is Leaking | Support

  • Unplug the steam mop and remove the water filter 
    • Water filter is located below the water tank
    • Firmly grasp sides of filter and pull outward 
    • Inspect the filter for cracks 
    • Examine rubber gasket for damage
      • If cracks/damage are found, a new filter needs to be ordered > Go to Parts & Supplies

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