My ICONpet™ Edge Cordless Vacuum has No Power/Lights Flashing | Support

ErrorLights DisplayedPossible CauseRemedies
    
   Blue Blinking at 1 DotSuction Motor FaultIndicates a blockage in the air path > See detailed instructions HERE
 Blue Blinking at 2 DotsBrush Roll StallIndicates an obstruction in the Brush area > See detailed instructions HERE
   Blue Blinking at 3 Dots
& White Battery Lights
Battery IssueTurn OFF > Wait few second > Turn OnIf Error still present > Please Contact Us
 Blue Blinking at All Dots
& White Battery Lights
Air Flow IssueIndicates a blockage in the air path > See detailed instructions HERE
      Only 3 White Battery Lights are Blinking Battery Issue Turn OFF > Wait few second > Turn OnIf Error still present > Please Contact Us
    
  • Check the outlet being used to charge machine
    • Test the outlet with a different device, like a cell phone charger or small appliance 
  • Verify correct charger is being used
    • Label on charger should have Model SSC-320110US
  • If Charger is damaged > Replace Charger > Go to Parts & Supplies​

  • Connect Charger to the charging port on the back of the Hand Vac & plug into wall outlet
  • Normal charging behavior: White Light segments of battery icon blink individually
    • Full charge: All White Lights segments are solid White
  • Machine will not run while plugged into Charger

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