SET UP INFORMATION & PRODUCT REGISTRATION

Congratulations with the purchase of your new Product. We have done our utmost to make your experience the best one possible. If you have any questions when setting up your Product and would like some helpful hints, we recommend that you visit the relevant country specific support website for your Product: www.jbl.com. There you will also find relevant contact information. If you cannot find the information you are looking for, please contact the vendor that sold the Product to you or contact the relevant JBL customer support center by electronic mail or phone.

We recommend that you register your Product via the relevant country specific website for your Product. Your registration will allow us to inform you about updates for certain products, possible new offers and new Products and/or applications. Registering is easy; just follow the instructions on the relevant country specific website for your Product.

NOTE: THIS LIMITED WARRANTY DOES NOT APPLY TO CONSUMERS IN THE EUROPEAN ECONOMIC AREA (EEA) MEMBER STATES AND THE RUSSIAN FEDERATION AS THEY ARE PROTECTED BY LOCAL CONSUMER LAW AND BENEFIT FROM LOCAL STATUTORY WARRANTIES

LIMITED WARRANTY

WHO IS PROTECTED BY THE WARRANTY

This limited warranty (the “Limited Warranty)’) protects only the original end user C’youJJ or “you(‘) J and is not transferable and is applicable only in the country (excluding EEA member states and the Russian Federation) in which you originally purchased your JBL Product (the “Producf’). Any attempt to transfer this warranty shall immediately make this warranty void.

LIMITED WARRANTY

HARMAN International Industries, Incorporated (“HARMAN))) is the manufacturer and through its local subsidiary, warrants to you that the Product (including components provided in/with the Product) will be free from defects in workmanship and materials for a period of ONE year from the date of retail purchase by you (the “Warranty Period))). During the Warranty Period, the Product (including components), will be repaired or replaced at HARMAN’s option, without charge for either parts or labor OR at HARMAN’s sole option, the price of the Product may be refunded, subject to depreciation based on your purchase price for the Product pro-rated over the remaining balance of the Warranty Period. Any warranty service or replacement of parts will not extend the Warranty Period.

This Limited Warranty does not cover defects which are a result of: (1) damage caused by accident, unreasonable use or neglect (including the lack of reasonable and necessary maintenance); (2) damage during shipment (claims must be presented to the carrier); (3) damage to, or deterioration of, any accessory or decorative surface; (4) damage resulting from failure to follow instructions contained in your owner’s manual; (5) damage resulting from the performance of repairs by someone other than an authorized JBL service center; (6) deterioration of component parts, the nature of which is to become worn or depleted with use, such as batteries and headphone ear pads.

Furthermore, this Limited Warranty covers only actual defects within the Product itself, and does not cover the cost of installation or removal from a fixed installation) setup or adjustments, claims based on misrepresentation by the seller, performance variations resulting from installation-related circumstances such as source quality or AC power or Product modifications, any unit on which the serial number has been effaced) modified or removed, or units used for other than home use. This Limited Warranty is valid only for JBL products purchased from an authorized dealer.

Except to the extent expressly prohibited in your jurisdiction by applicable law, all implied warranties, including fitness for a particular purpose and merchantability are hereby excluded and in no event shall HARMAN or any HARMAN subsidiary be liable for any indirect) direct, incidental, special or consequential loss or damages whatsoever (including) without limitation) other pecuniary loss) arising out of the use of or inability to use the Product, even if HARMAN and/or a HARMAN subsidiary have been advised of the possibility of such damages. To any extent that HARMAN cannot lawfully disclaim implied warranties under this Limited Warranty, all such implied warranties are limited in duration to the duration of this warranty. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions) so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights) and you may also have other rights that vary by jurisdiction.

HOW TO OBTAIN WARRANTY SERVICE

Contact the dealer who sold you this Product or contact JBL customer support using the contact information on the relevant country specific support website for your Product to request warranty service. To validate your right to this Limited Warranty, you must provide the original sales invoice or other proof of ownership and date of purchase. Do not return your Product without prior authorization from the corresponding dealer or HARMAN. Warranty repair of the HARMAN Product must be carried out by an authorized dealer or service center. Unauthorized warranty repair will void the warranty and is performed at your sole risk.

You are also welcome to consult the relevant country specific HARMAN support website for your Product for helpful hints.

WHO PAYS FOR WHAT

This Limited Warranty covers all expenses for labor and materials required for the repair OR replacement of the Product that is found to be defective, and areasonable return shipping charge within the country of repair. Please be sure to save the original shipping carton(s), because a charge will be made for additional cartons/packaging.
You will be charged for the cost of examining a unit that is not in need of repair (including resulting shipping costs), or for necessary repairs not covered by this
Limited Warranty.
We sincerely thank you for your expression of confidence in JBL. We wish you many years of listening pleasure.

HARMAN PRODUCT WARRANTY AGAINST DEFECTS FOR AUSTRALIA

Ingram Micro Pty Limited (ABN 45 112 487 966) of 61 Dunning Avenue, Rosebery NSW 2018 (“Ingram Micro”) is an authorized distributor of Harman International Industries Ltd products (“Products”). This warranty against defects shall only apply to Products distributed by Ingram Micro and sold to you within Australia after 1 April 2016. Please refer to Harman’s Limited Warranty enclosed here for further information on Product warranty.

Warranty against defects:
Harman Products come with guarantees that cannot be excluded under the Australian Consumer Law. During the warranty period, you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Subject to the terms and conditions herein and Harman’s Limited Warranty, Ingram Micro will repair or replace without charge any manufacturing defects that appear in Harman Products within the warranty period identified for the product in the table below, commencing on the date of original purchase. You are entitled to have the defective Product repaired, replaced or a refund in accordance to your rights under law. The benefits given to you by this Warranty are in addition to other rights and remedies you may have under law and nothing in this Warranty purports to restrict, modify or exclude your legal rights as consumer under Australian Law. Register your JBL product at http://www.jbl.com.au/support-warranty.html to ensure you receive product and firmware updates.

BrandCategoryWarranty PeriodGlobal Warranty
Harman KardonHome Audio Components2 YearsNo
Home Theatre systems (including sub woofers/Satellite speakers)2 YearsNo
Multimedia/clocking and portable speakers1 YearNo
Headphones1 YearNo
JBLPassive Loudspeakers5 YearsNo
Active Loudspeakers(including subwoofers)2 YearsNo
Home Theatre systems(including subwoofer/satellite speakers)2 YearsNo
Multimedia/clocking and portable speakers1 YearNo
Headphones1 YearNo
Car Audio Components1 YearNo
YurbudsHeadphones1 YearNo
InfinityPassive Loudspeakers5 YearsNo
Active Loudspeakers(including subwoofers)2 YearsNo
Multimedia/clocking and portable speakers1 YearNo
Under ArmourHeadphones1 YearNo
AKGHeadphones1 YearNo

How to Claim:
To make a claim under this warranty, you should contact the seller who sold you the Product, or contact the Harman customer support team at + 61 2 9151 0376 or email support.apac@harman.com. You are responsible for the cost of returning the defective Product unless notified otherwise.

Documents / Resources

JBL JBLQUANTUM100BLU Quantum 100 Wired Over-Ear Gaming Headset [pdf] User Manual
JBLQUANTUM100BLU, Quantum 100 Wired Over-Ear Gaming Headset

Leave a comment

Your email address will not be published. Required fields are marked *