Adapt™/PowerLifter®/PowerClean Ion Pet 2-in-1 Cordless Vacuum Brush/Foot Area | Support

Note: The Brush on/off switch needs to be turned on in order for the Brush to rotate

If you’re experiencing issues in the Brush/Foot area follow these steps to resolve:

  • Turn OFF > Remove the Foot Assembly
    • Press the round silver button on the back of the Foot
  • Does the machine turn ON with Foot Assembly removed?
    • No > Go to No Power/Light Flashing
    • Yes > Remove the Brush by turning the groove on the Brush Clip (using a coin or screwdriver)
  • Lift Brush out > Remove all debris from Brush and Brush End Caps
    • The Brush End Cap should spin freely
  • Clear all debris from the Suction Channel
    • You should be able to see through the opening (where the Handle attaches) into the Brush area
      • If not, clear Channel of all debris
  • Inspect Brush and Brush Clip for damage
  • Reinsert Brush > Rotate Brush to Align properly > Reattach & lock Brush Clip
  • Reconnect Foot to Handle & Hand Vac
  • Has this resolved the issue?
    • Yes > Great! Glad we can get you back to Cleaning
    • No > If the Brush continues to not rotate the Foot Assembly can be replaced > Go to Parts & Supplies
      • If you continue to have difficulty > Please  Contact Us

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